Website Terms and Conditions
Last updated 28 September 2026
Welcome to the Roots Shoots and Boots website. These terms explain how you may use our website and the information we provide about our garden services and franchise opportunity. Please read them before using the website or relying on its content.
1 About us and these terms
This website is operated by RS&B Holdings Limited, the company responsible for the Roots Shoots and Boots franchise programme. RS&B Holdings Limited is registered in England and Wales. Our company number and registered office are shown in the website footer.
By using this website, you agree to these terms. If you do not agree with them, please stop using the website.
2 General information and franchise enquiries
The information on this website is provided to introduce Roots Shoots and Boots, explain what we do and help people consider whether our franchise opportunity may be suitable for them.
Website content is general information only. It is not an offer to sell or grant a franchise, a promise that a franchise or territory will be available, or legal, financial, tax or business advice. A franchise can only be granted after our assessment process has been completed and the relevant parties have signed a formal franchise agreement.
3 Franchise applications and territory availability
Sending us an enquiry, attending a meeting, receiving information or completing an application does not guarantee that we will offer you a franchise or reserve a territory for you.
Until a franchise agreement has been signed, we may accept or decline an application, pause or end discussions, amend the proposed opportunity or withdraw a territory from availability. We encourage every prospective franchisee to take independent legal, financial and tax advice before making an investment decision.
4 Keeping information accurate
We take reasonable care to keep our website helpful and up to date. However, information may occasionally be incomplete, out of date or unsuitable for a visitor's individual circumstances.
Our services, fees, franchise structure, territories, development plans and other business information may change. Important information should always be checked with us and confirmed in the formal franchise documents before you rely on it.
5 Financial examples and business performance
Any turnover figures, budgets, projections, savings, market estimates, earnings illustrations or performance examples are provided for illustration only unless a formal signed document clearly states otherwise.
We do not guarantee income, profit, business growth, cost savings or a return on investment. Results will vary and may be affected by factors including the franchisee's skills and effort, local demand, territory, pricing, staffing, operating costs and compliance with the franchise system.
6 Our content and intellectual property
The website and its content belong to us or are used by us with permission. This includes the Roots Shoots and Boots name and branding, logos, designs, written content, photographs, videos, graphics, operating concepts, software references, manuals and other materials.
You may view the website and print or download reasonable extracts for your own personal evaluation. Please do not copy, publish, distribute, sell, license, alter, scrape, systematically extract or commercially use our content without our prior written permission.
You must not use our name, branding or materials in a way that suggests you are an authorised franchisee, representative, partner or agent unless we have confirmed this in writing.
7 Franchise Prospect Packs and confidential information
Information published openly on this website is public information. However, our Franchise Prospect Pack and other non-public information supplied during the enquiry process may contain confidential business, financial, territory, operating and software information.
Before receiving a Prospect Pack or other protected material, you may be asked to sign or accept a separate confidentiality agreement. Confidential material must only be used to evaluate the franchise opportunity and must not be copied, shared or used for another purpose.
8 Using the website responsibly
Please use the website lawfully and respectfully. You must not try to gain unauthorised access, introduce viruses or harmful code, interfere with the website, collect personal data without permission, impersonate another person, submit deliberately false information or use the website for fraud or any unlawful purpose.
We may restrict or block access where we reasonably believe this is necessary to protect the website, our business or other users.
9 Links to other websites
We may include links to third-party websites or services that we think may be useful. A link does not mean that we approve or endorse everything on that website. We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.
10 Website availability
We aim to keep the website available and working properly, but we cannot promise that it will always be uninterrupted, secure or free from errors or harmful code. We may update, suspend, restrict or withdraw any part of the website when reasonably necessary.
You are responsible for protecting your own devices, software and data when using the internet.
11 Our responsibility to you
Nothing in these terms excludes or limits liability where the law does not allow us to do so. This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Subject to those protections and to the fullest extent permitted by law, we are not responsible for losses caused by relying solely on general website content, or for loss of profit, revenue, business, opportunity, goodwill, anticipated savings or data, or for indirect or consequential loss connected with the use of this website.
These terms do not affect any legal rights that apply to you and cannot lawfully be excluded.
12 Privacy and cookies
We respect your privacy. Personal information submitted through the website or during a franchise enquiry will be handled in accordance with our Privacy Notice.
Our Cookie Notice explains how the website uses cookies and similar technologies. Where consent is required, non-essential cookies will only be used after you have made your choice.
13 Changes to these terms
We may update these terms when our website, services or legal responsibilities change. The latest version will be published on this page with a new 'last updated' date. Changes will apply from the date they are published and will not retrospectively alter a separate signed agreement.
14 General legal terms
If any part of these terms is found to be invalid or unenforceable, the remaining terms will continue to apply. If we delay or choose not to enforce a right on one occasion, that does not mean we have waived that right.
Using the website does not create a franchise, partnership, agency, employment or joint venture relationship between you and us.
15 Governing law
These terms and any non-contractual obligations arising from them are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction, except where mandatory consumer law gives an individual the right to bring proceedings elsewhere.
16 Contacting us
If you have a question about these terms, the website or the Roots Shoots and Boots franchise opportunity, please contact us using the details on our Contact page.